5 Star is great. Very responsive and quick service. Honest and trustworthy.
I have used 5 star for last 7 years. Very professional and quality service where customer is treated with respect. 5 Star always presents ways to save money, is clear how long parts should last, what is short term vs long term fix and lets customer decide. Pricing is better than competitive and a fair market average charged because of superior service. Punctual, reliable, responsive, professional and high quality work. I have multiple homes in the area and use 5-Star exclusively. They really care about not leaving someone out in the heat, or cold and will work to get you going no matter the time or day of the week. It is a veteran owned business, and while its nice to support that, I do it because the service is absolutely the best.
Although my A/C worked just fine, I scheduled an appointment to have it serviced. When Mr. Childress arrived (and he arrived right on time), he asked a few questions and began working. After about an hour, I was prepared to hear that my A/C required some unnecessary additional repairs. But quite the contrary, it became very apparent to me that Mr. Childress took his time to ensure the job was done thoroughly and correctly. The cost did not vary from the quote he provided when I made the appointment. Mr. Childress is very skilled and extremely professional. I highly recommend this company.
We have used Five Star Heating & A/C for almost a decade now, and I recommend him anytime someone has HVAC issues. I know when I call Mr. Childress he will answer my call and provide quality service at a fair price every time. I’ve had so many neighbors thank me for recommending him. He is the best at what he does!
Would rate 10 stars if I could! Mr. Childress and his team were great. The level of professionalism, responsiveness, honesty, and pride in work was refreshing. Our A/C wasn’t sending cool air right before the 4th of July… Mr. Childress quickly came out, correctly diagnosed the underlaying issues, took the time to explain everything, answered all of my questions and had us fixed up in no time. Couldn’t be happier with our experience. If you need anything for HVAC, give Mr Childress a call. Highly recommend!
Five Star replaced both my heating and air conditioning systems. They did a phenomenal job and gave a me a great price. The whole crew was very knowledgeable. D will come out and give you an honest evaluation of your issues and how to solve them. Everyone I have referred them to has been very happy with their service. He was able to keep our aircraft carriers systems running and he can do the same for your house. I would not let anyone else take care of my HVAC needs.
D’Marcicus does a fantastic job keeping my hvac units serviced. Integrity and responsiveness in how he runs his business. Top notch. Thank you for all you do.
He did a great job installing my A/C and heating system. I will definitely refer him to ALL my friends and family.
Best service each and every time. Prompt, honest, great service.
My neighbors have all had great experiences with Five Star and even posted about them on Facebook, so I knew who to call when my AC started blowing hot air overnight. They showed up quickly after I called, diagnosed the problem and I was enjoying cold air within an hour of their arrival. I rarely write reviews, but had to share my great experience with Five Star today.