Testimonials

Five Star Heating & A/C is the best A/C company I’ve ever use. Therefore, there’s no need for me to use any other A/C company. Very reliable, trustworthy, professional and always on time.

I don’t usually gush on reviews, but this time I’m going to and it is well deserved! Yesterday evening around 7 PM our home heating system decided to die on us with temps in the low teens. We started calling to see if we could find anyone to come out on an emergency basis. We were doubtful since it was a Sunday night before a holiday. We received a call back in just a few minutes from D’Marcus Childress the owner of 5 Star Heating and AC. He literally was at our door in 10 minutes! He came in and worked for over an hour to try to ascertain what the problem was. It seems our unit was old (we’ve only lived here 2 years) and was rusted through as well as having a freon leak amongst other problems. He laid out all the choices that we had as far as dealing with the issue and with absolutely no pressure. We decided for peace of mind to just go with a new unit. He said that he would be back the next morning at 8 AM to do the job. And true to his word, he was! And to top it off it snowed the night before. When he got up that morning and saw the snow, he didn’t want to trust the supplier would be able to deliver our unit so he asked one of his team members to drive to the other side of Dallas to pick it up when they opened so we wouldn’t be without heat any longer than we had to. And it was a good thing that he had such forethought, because after our unit was picked up, the supplier decided to close for the rest of the day because of the weather. He and his team worked as hard as they could all morning in the 15 degree weather to install our inside and outside units. And now we are sitting in a nice warm home! And for all of the above, his price was fantastic! You couldn’t ask for better service or a kinder more honest individual! We HIGHLY recommend 5 Star Heating and AC for all of your HVAC needs!

Five Star replaced both my heating and air conditioning systems. They did a phenomenal job and gave a me a great price. The whole crew was very knowledgeable. D will come out and give you an honest evaluation of your issues and how to solve them. Everyone I have referred them to has been very happy with their service. He was able to keep our aircraft carriers systems running and he can do the same for your house. I would not let anyone else take care of my HVAC needs.

Demarcus has worked on my AC until many times. Always does great work and at fair price. Highly recommend him.

We called for a second opinion on a quote from one of the big box service providers and are so glad we did!! Mr. Childress was efficient, expert, and most importantly, very forthright in what needed to be fixed when, how to leverage our warranty we didn’t even know we had! He is a considerate, customer oriented, honest professional. Highly recommended!

Mr. Childress has helped use out starting in 2019 with offering good advice, fair repair cost and responsiveness, and when it was time to get a new unit he was cost effective and did great work. He knows his stuff and his crew does a great job. While dealing with an AC is never ideal, he makes it a good experience in the end. Highly recommended in the Wylie/Murphy Area.

The most customer focused HVAC company I’ve ever dealt with. Absolutely top notch, transparent, and super responsive. They spend the effort to build credibility with their customers and it goes a long way. Five Star is the first and ONLY service I now call for HVAC needs. Thank you D’marcus – you are a master of your craft sir! You absolutely cannot go wrong with Five Star!

This company is rightfully named 5-Star! I’ve used them several times for full HVAC replacement and installation to minor maintenance of a loud noise the unit is making. Mr. Childress runs his company with integrity. He will shoot straight with you, his pricing is very fair, and he is prompt with scheduling. I’ve recommended him several times and I hear the same, great feedback across the board. I highly recommend you call him.

We have used Five Star Heating & A/C for almost a decade now, and I recommend him anytime someone has HVAC issues. I know when I call Mr. Childress he will answer my call and provide quality service at a fair price every time. I’ve had so many neighbors thank me for recommending him. He is the best at what he does!

Although my A/C worked just fine, I scheduled an appointment to have it serviced. When Mr. Childress arrived (and he arrived right on time), he asked a few questions and began working. After about an hour, I was prepared to hear that my A/C required some unnecessary additional repairs. But quite the contrary, it became very apparent to me that Mr. Childress took his time to ensure the job was done thoroughly and correctly. The cost did not vary from the quote he provided when I made the appointment. Mr. Childress is very skilled and extremely professional. I highly recommend this company.