Testimonials

D’Marcicus Childress is the BEST in the business! He’s saved Lindsay and I on multiple occasions, including today! If you need AC service, call D! Five Star Heating & A/C.

Mr. Childress has helped use out starting in 2019 with offering good advice, fair repair cost and responsiveness, and when it was time to get a new unit he was cost effective and did great work. He knows his stuff and his crew does a great job. While dealing with an AC is never ideal, he makes it a good experience in the end. Highly recommended in the Wylie/Murphy Area.

I don’t usually gush on reviews, but this time I’m going to and it is well deserved! Yesterday evening around 7 PM our home heating system decided to die on us with temps in the low teens. We started calling to see if we could find anyone to come out on an emergency basis. We were doubtful since it was a Sunday night before a holiday. We received a call back in just a few minutes from D’Marcus Childress the owner of 5 Star Heating and AC. He literally was at our door in 10 minutes! He came in and worked for over an hour to try to ascertain what the problem was. It seems our unit was old (we’ve only lived here 2 years) and was rusted through as well as having a freon leak amongst other problems. He laid out all the choices that we had as far as dealing with the issue and with absolutely no pressure. We decided for peace of mind to just go with a new unit. He said that he would be back the next morning at 8 AM to do the job. And true to his word, he was! And to top it off it snowed the night before. When he got up that morning and saw the snow, he didn’t want to trust the supplier would be able to deliver our unit so he asked one of his team members to drive to the other side of Dallas to pick it up when they opened so we wouldn’t be without heat any longer than we had to. And it was a good thing that he had such forethought, because after our unit was picked up, the supplier decided to close for the rest of the day because of the weather. He and his team worked as hard as they could all morning in the 15 degree weather to install our inside and outside units. And now we are sitting in a nice warm home! And for all of the above, his price was fantastic! You couldn’t ask for better service or a kinder more honest individual! We HIGHLY recommend 5 Star Heating and AC for all of your HVAC needs!

We called for a second opinion on a quote from one of the big box service providers and are so glad we did!! Mr. Childress was efficient, expert, and most importantly, very forthright in what needed to be fixed when, how to leverage our warranty we didn’t even know we had! He is a considerate, customer oriented, honest professional. Highly recommended!

Very professional, Great Customer Services, Timely, Friendly, Cost Efficient and Courteous.

My a/c was not sending cold air into the house. I called Five Star and they came out two hours after my call. The problem was identified and fixed quickly. Also, the level of professionalism and quality was some of the best I’ve ever had! Thank you Five Star, I will only be doing business with you and recommending you to everyone!

Jason C

Best service each and every time. Prompt, honest, great service.

They saved the day! Our AC went out, and I am so glad we called Five Star. They responded within minutes and were at our house the same day. The troubleshooting was quick, and he was able to fix it on the spot. I will be recommending Five Star to everyone.

He did a great job installing my A/C and heating system. I will definitely refer him to ALL my friends and family.

Mr. Childress is an expert in his field, and it shows! He gave me a fair quote for replacing my HVAC system, and the installation was a breeze despite my attic design being super cramped and difficult to work in. I would recommend him to anyone in the DFW metro area who wants a quality product at a great price.