Our Business Is Customer Service

Five Star Heating & A/C provides Denton, Collin, and Dallas Counties a quality of heating and cooling services that is rare to find. Our name truly does say it all… you can expect five-star service when you call on us for your HVAC needs.

We believe customer satisfaction is the most important focus of our business. If we cannot solve your problem, you will not be charged. Period.

Not only do we provide one-on-one attention, but we also make sure each customer is aware of any problems before we perform any work. Our job is to effectively explain the diagnosis and solution in a clear, easy-to-understand manner for our customers to feel secure as we advance.

We genuinely serve our customers. That means we not only fix air conditioners and heating systems, but we do so with respect to your property, ensuring we keep your environment clean and safe. We value communication, promptness, and honesty.

From the moment we arrive at your door to the moment we leave, your 100% satisfaction is required before you ever receive a bill from us.

  • The Five Star Heating & A/C crew working on a customer's AC repair.
  • Five Star Heating & A/C technician carefully re-wires a unit for safety and efficiency.

Quality HVAC Service & Installation

From minor repairs to complete system installations, Five Star Heating & A/C can handle any HVAC issues you face. D’Marcicus Childress, our founder and lead technician, has over 36 years experience with heating, cooling, and refrigeration systems. He also holds a Masters of Business Administration, so you can rest assured that he knows what he is doing!

We offer all types of residential heating and cooling services, such as:

  • New HVAC Heating & Cooling Replacement
  • Cleanings & Repairs
  • Home Maintenance Services
  • Free Estimates
  • 100% Satisfaction Guarantee
An attic installation of an air handler for a customer in Dallas.

When you hire Five Star Heating & A/C, you get a company that stands behind a commitment to excellence. If your heating or air conditioning system has failed, we realize what a stressful and uncomfortable time it is for you. We want to help.

Please don’t hesitate to call us at (214) 232-9017. The phone will be answered, most likely by our owner “D”. As he likes to joke with his customers, he is a real person, not a robot!