Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

He did a great job installing my A/C and heating system. I will definitely refer him to ALL my friends and family.

Lovie Prosser
5

Five Star Heating & A/C is the best A/C company I’ve ever use. Therefore, there’s no need for me to use any other A/C company. Very reliable, trustworthy, professional and always on time.

Alton Brown
5

They saved the day! Our AC went out, and I am so glad we called Five Star. They responded within minutes and were at our house the same day. The troubleshooting was quick, and he was able to fix it on the spot. I will be recommending Five Star to everyone.

Daryl Larson

I have used 5 star for last 7 years. Very professional and quality service where customer is treated with respect. 5 Star always presents ways to save money, is clear how long parts should last, what is short term vs long term fix and lets customer decide. Pricing is better than competitive and a fair market average charged because of superior service. Punctual, reliable, responsive, professional and high quality work. I have multiple homes in the area and use 5-Star exclusively. They really care about not leaving someone out in the heat, or cold and will work to get you going no matter the time or day of the week. It is a veteran owned business, and while its nice to support that, I do it because the service is absolutely the best.

Lauras Dvareckas
5

My a/c was not sending cold air into the house. I called Five Star and they came out two hours after my call. The problem was identified and fixed quickly. Also, the level of professionalism and quality was some of the best I’ve ever had! Thank you Five Star, I will only be doing business with you and recommending you to everyone!

Jason C

Jason Tara Crawford

Great service. My unit stop working in the hot summer month of July. 5 Star came out and solve my A/C problem. Brand New unit installed, explained how to maintain and operate the unit. House is very comfortable and I’m very Happy with the service and new A/C. I would recommend 5 Star to all my Family and Friends. Thanks 5 Star!!!!!

TerrenceABell Bell
5

Mr. Childress has helped use out starting in 2019 with offering good advice, fair repair cost and responsiveness, and when it was time to get a new unit he was cost effective and did great work. He knows his stuff and his crew does a great job. While dealing with an AC is never ideal, he makes it a good experience in the end. Highly recommended in the Wylie/Murphy Area.

Brian P Gleitz
Wylie, TX
5

Although my A/C worked just fine, I scheduled an appointment to have it serviced. When Mr. Childress arrived (and he arrived right on time), he asked a few questions and began working. After about an hour, I was prepared to hear that my A/C required some unnecessary additional repairs. But quite the contrary, it became very apparent to me that Mr. Childress took his time to ensure the job was done thoroughly and correctly. The cost did not vary from the quote he provided when I made the appointment. Mr. Childress is very skilled and extremely professional. I highly recommend this company.

N. Bailey
5

We called for a second opinion on a quote from one of the big box service providers and are so glad we did!! Mr. Childress was efficient, expert, and most importantly, very forthright in what needed to be fixed when, how to leverage our warranty we didn’t even know we had! He is a considerate, customer oriented, honest professional. Highly recommended!

Amy George
5

I have used 5 star for last 7 years. Very professional and quality service where customer is treated with respect. 5 Star always presents ways to save money, is clear how long parts should last, what is short term vs long term fix and lets customer decide. Pricing is better than competitive and a fair market average charged because of superior service. Punctual, reliable, responsive, professional and high quality work. I have multiple homes in the area and use 5-Star exclusively. They really care about not leaving someone out in the heat, or cold and will work to get you going no matter the time or day of the week. It is a veteran owned business, and while its nice to support that, I do it because the service is absolutely the best.

Some Dude
5