Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

m

We have used Five Star Heating & A/C for almost a decade now, and I recommend him anytime someone has HVAC issues. I know when I call Mr. Childress he will answer my call and provide quality service at a fair price every time. I’ve had so many neighbors thank me for recommending him. He is the best at what he does!

mapotts92
5
IH

Five Star Heating and AC have replaced both of my AC units. Additionally, I use them for the yearly maintenance and check ups.

What I appreciate the most is that they have never been late nor missed an appointment. In fact, I have called once at 7 am with an issue and they arrived with in an hour, in between jobs, to check out the issue. This is a very customer first business and they have tried very hard to be accommodating.

I refer this company to anyone needing AC work.

Ian Harrold
5
DL

They saved the day! Our AC went out, and I am so glad we called Five Star. They responded within minutes and were at our house the same day. The troubleshooting was quick, and he was able to fix it on the spot. I will be recommending Five Star to everyone.

Daryl Larson

Mr. Childress is an expert in his field, and it shows! He gave me a fair quote for replacing my HVAC system, and the installation was a breeze despite my attic design being super cramped and difficult to work in. I would recommend him to anyone in the DFW metro area who wants a quality product at a great price.

New customer review, posted within the last 2 monthsBart McLeroy
5
HR

Very professional, Great Customer Services, Timely, Friendly, Cost Efficient and Courteous.

Helen Rose
5

Would rate 10 stars if I could! Mr. Childress and his team were great. The level of professionalism, responsiveness, honesty, and pride in work was refreshing. Our A/C wasn’t sending cool air right before the 4th of July… Mr. Childress quickly came out, correctly diagnosed the underlaying issues, took the time to explain everything, answered all of my questions and had us fixed up in no time. Couldn’t be happier with our experience. If you need anything for HVAC, give Mr Childress a call. Highly recommend!

Jacob Matthews
5

I don’t usually gush on reviews, but this time I’m going to and it is well deserved! Yesterday evening around 7 PM our home heating system decided to die on us with temps in the low teens. We started calling to see if we could find anyone to come out on an emergency basis. We were doubtful since it was a Sunday night before a holiday. We received a call back in just a few minutes from D’Marcus Childress the owner of 5 Star Heating and AC. He literally was at our door in 10 minutes! He came in and worked for over an hour to try to ascertain what the problem was. It seems our unit was old (we’ve only lived here 2 years) and was rusted through as well as having a freon leak amongst other problems. He laid out all the choices that we had as far as dealing with the issue and with absolutely no pressure. We decided for peace of mind to just go with a new unit. He said that he would be back the next morning at 8 AM to do the job. And true to his word, he was! And to top it off it snowed the night before. When he got up that morning and saw the snow, he didn’t want to trust the supplier would be able to deliver our unit so he asked one of his team members to drive to the other side of Dallas to pick it up when they opened so we wouldn’t be without heat any longer than we had to. And it was a good thing that he had such forethought, because after our unit was picked up, the supplier decided to close for the rest of the day because of the weather. He and his team worked as hard as they could all morning in the 15 degree weather to install our inside and outside units. And now we are sitting in a nice warm home! And for all of the above, his price was fantastic! You couldn’t ask for better service or a kinder more honest individual! We HIGHLY recommend 5 Star Heating and AC for all of your HVAC needs!

Vicki Ponichtera
5

This company is rightfully named 5-Star! I’ve used them several times for full HVAC replacement and installation to minor maintenance of a loud noise the unit is making. Mr. Childress runs his company with integrity. He will shoot straight with you, his pricing is very fair, and he is prompt with scheduling. I’ve recommended him several times and I hear the same, great feedback across the board. I highly recommend you call him.

BDub
5
TB

Great service. My unit stop working in the hot summer month of July. 5 Star came out and solve my A/C problem. Brand New unit installed, explained how to maintain and operate the unit. House is very comfortable and I’m very Happy with the service and new A/C. I would recommend 5 Star to all my Family and Friends. Thanks 5 Star!!!!!

TerrenceABell Bell
5

D’Marcicus Childress is the BEST in the business! He’s saved Lindsay and I on multiple occasions, including today! If you need AC service, call D! Five Star Heating & A/C.

Jess Barker
The Colony, TX
5